Process

Getting started with Austin Resolutions is easy. Simply call our offices from 8:00am to 4:30pm, central time, to schedule a consultation. During the consultation an Austin Resolutions representative will discuss your program goals, and how we may be able to enhance any existing cost containment programs you may have in place.

Once the consultation is completed, simply outline your desired bill transfer process (paper or EDI) and the dollar threshold you would like. Once a bill is received, Austin Resolutions will provide a written notice of receipt. After completing negotiations, a re-pricing statement will be forwarded back to the client representative along with a date payment is to be received. Austin Resolutions can either return the signed provider contract to your representative or electronically archive the contract in-house.